Everything is Different Now

by Celeste Bishop

in Web Marketing Strategy

All of the wonderful predictions we have been hearing for years about how the Internet will democratize society seems to have finally hit a Tipping Point with the election of Barack Obama as 44th President of the United States and the masterful web marketing strategy that made it possible.

In Marin County in California, where I live, 91% of all eligible voters turned out to vote in the election, many galvanized by innovative Internet marketing outreach from grass roots supporters who frequently used tools provided by the campaigns.

Internet Marketing 2.0 and beyond represented a major force in the campaign. Participatory media, multiple media choices (particularly video) and a sea-change in how people communicate, learn and make decisions were at work here. The candidate who best understood these forces leveraged it to fuel success. In fact, at times it was riveting.

John McCain was so far removed from understanding these massive changes that he could not effectively direct his campaign. He famously did not even use email! A Case Study: The Barack Obama (Web Marketing) Strategy made publicly available (courtesy of Paul van Veenendaal & Igor Beuker) on SlideShare, with YouTube video inserts, is a real eye-opener.

According to the PEW Research Center:

    46% of Americans used Web, email, or text messaging for news about the presidential campaign

    35% watched online political videos

    10% said that they logged onto social networking sites like Facebook & MySpace to get engaged in the election

2008 Presidential Campaign Internet Highlights:

  • The Obama campaign raised over $600M from the Web – and more than $160M came from supporters contributing $200 or less.
  • Obama had over 2M supporters on Facebook; McCain had 600K
  • Michelle Obama’s YouTube channel has 18M visits; John McCain’s channel has 2M
  • The Obama campaign spent $8M for Online Ads – most with Google; $467K for Facebook ads
  • Obama’s Speech on Race & Politics has been viewed over 6M times on YouTube alone
  • Obama’s online marketing campaign spends included in-game advertising and mobile; McCain’s did not
  • Obama’s profile was on 15 online communities, including Eons (Baby Boomers)
  • Obama treated his supporters as a “Tribe” while McCain’s sites frequently had Under Construction signs even into the last weeks of the campaign.
  • Fair disclosure: I did support and vote for Barack Obama. I also have in the past supported and voted for John McCain. This is not about who I voted for, though, it is about who “got it” in terms of a successful web marketing strategy.

    There’s so much more to dissect here – another time. For now, just sink into this election and the transformations at work. You’ve got to ask yourself… can this only be about politics and entertainment? Can I continue to think that our customers are not using Interactive Web 2.0 in their buying consideration process? More to come…

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