Online Reputation Management Tools: Sentiment Analysis

The following list in no way represents an endorsement of the Online Reputation Management Sentiment Analysis tools presented.

We appreciate any feedback you might care to provide regarding your personal experience with any of these tools, discovery of new resource tools or information relating to acquisitions/consolidations that change where these tools are located online.

Sentiment Analysis Tools:

Amplified Analytics — check their Customer Perceived Value area.

Jodange — “The World’s First Opinion Utility” automatically filters and aggregates thoughts, feelings and statements from traditional and social media. Targets online publishers; claims over 450,000 sources. Also identifies most influential opinion leaders — great for help in building EcoSystem.

Newssift — from The Financial Times — tracks business topics in the news.

ScoutLabs — a powerful, web-based application that tracks social media and finds signals in the noise to help your team build better products and stronger customer relationships.”

SAS Sentiment Analysis Manager — announced it will be ready 4th Qtr 2009.

Trackur — technically not a SA tool but it has new feature on Social Media Monitoring tool that allows you to add your sentiment analysis tagging.

Twitter Sentiment Analysis Tools For the Casual User:

TweetFeel — “Real-time Twitter search with feelings using insanely complex sentiment analysis. For best results: Search for popular movies, celebrities, tv shows and companies.”

Twendz– “Exploring Twitter Conversations and Sentiment”

Twitrrater “Discover what people are really saying on Twitter. With Twitrratr you can distinguish negative from positive tweets surrounding a brand, product, person or topic.”


Books:

Opinion Mining and Sentiment Analysis by Bo Pang